Frequently Asked Questions
lb98 FAQ — Answers to All Your Questions
Deposits, withdrawals, VIP benefits, and technical issues — find direct answers to any question about lb98 on this page.
If a question ever comes up while using lb98, this page is here for you. It covers four main topics — deposits, the VIP program, withdrawals, and device and technical issues — with detailed questions and answers for each. The answers are written in plain language so any lb98 member can quickly find the information they need. If something is still unclear, reach out to our support team — we are always here to help.
Frequently Asked Questions
Deposit Questions
The minimum deposit at lb98 is ৳200 for any payment method. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, the limit is the same across all channels. Even a small deposit lets you enjoy all the platform's features and makes you eligible for the welcome bonus.
Log in to lb98, go to the "Deposit" section, and select bKash as your payment method. Send money to the indicated number from your bKash app and submit the transaction ID. Once confirmed, the amount will be added to your lb98 wallet. If you run into any issues, contact our 24/7 live chat support.
Yes, Nagad deposits are usually processed quickly. Your lb98 wallet balance updates as soon as the payment is confirmed. There may be a slight delay during peak hours, but that is not unusual. If your balance does not appear, note your transaction ID and reach out via [email protected] or live chat.
At lb98, you can deposit via bank transfer using most major Bangladeshi banks, including Dutch-Bangla Bank, Islami Bank, and BRAC Bank. Bank transfers may take a little longer to process compared to mobile banking. Follow the instructions on the deposit page for the specific account details.
Yes, the same process applies for Rocket and Upay. From the lb98 dashboard, select your preferred method, make the payment to the specified number, and submit the reference number. The minimum deposit for all mobile banking methods is ৳200 and the process works the same way.
Yes! lb98's welcome bonus is a 120% bonus on your first deposit, up to ৳15,000. For example, depositing ৳1,000 gives you a ৳1,200 bonus — bringing your total balance to ৳2,200. The wagering requirement is just 10x, calculated on the bonus amount only.
VIP Benefits
The lb98 VIP program has four tiers in total: Bronze, Silver, Gold, and Platinum. Weekly cashback and special perks differ at each tier. The higher you go, the more rewards you receive.
Weekly cashback by tier is: Bronze — up to 0.4%, Silver — up to 0.8%, Gold — up to 1.1%, and Platinum — up to 1.5%. Cashback is added to your wallet automatically every week.
Playing regularly and staying active is the main way to reach higher VIP tiers. The more games you play and the more consistently active you are on the platform, the faster you can move from Bronze to Silver, Silver to Gold, and Gold to Platinum. Upgrades happen automatically once you hit the required milestones.
Each week, a set percentage of your total bets is returned to you as cashback, based on your VIP tier. The cashback goes directly into your wallet and can generally be used without any additional wagering requirements. It is lb98's straightforward reward system for regular players.
Platinum members enjoy up to 1.5% weekly cashback, plus priority customer service and access to exclusive offers. Members at this tier are recognized as lb98's most valued members and receive priority access to special events and tournaments.
How to Withdraw Money
Yes, for security reasons lb98 only sends money to a wallet or bank account registered in the account holder's own name. Withdrawals to accounts under another person's name are not approved. This is an important policy to prevent fraud and protect your funds.
A standard withdrawal request at lb98 takes 30 minutes to 3 hours to process. In most cases it is completed faster than that. It may take a little longer on weekends or during high-traffic periods, but our team always processes requests as quickly as possible.
Yes, but only after meeting the wagering requirements. For example, a ৳1,200 bonus received on a ৳1,000 deposit has a wagering requirement of ৳1,200 × 10 = ৳12,000 — meaning bonus winnings become withdrawable after ৳12,000 has been wagered. Wagering is calculated on the bonus amount only.
If your withdrawal request has been "Pending" for more than 3 hours, please contact us. Reach out directly via lb98's 24/7 live chat or email [email protected] — include your request number and amount for a faster resolution.
The minimum withdrawal amount at lb98 is ৳500. If your balance is below this, a withdrawal request cannot be submitted. Before withdrawing, make sure your withdrawable balance is at least ৳500.
Device & Technical Issues
lb98 is fully mobile-friendly. It works smoothly on Android and iOS smartphones, tablets, and desktop computers. No separate app download is needed — lb98 delivers the full experience right in Chrome, Firefox, or Safari. Keep your browser updated for the best performance.
If the connection drops, lb98's server saves the game state. When you reconnect and return to the game, you will usually be able to see the result of your previous round. However, for live casino or sports events, the outcome of any event that was running at the time of disconnection will apply as normal. Contact live chat if you have any issues.
Yes! On Android, open lb98 in Chrome and select "Add to Home screen" from the menu. On iOS, tap the share icon in Safari and choose "Add to Home Screen". This gives you an app-like experience with no separate download required.
Old cache can often slow down page loading. In Chrome, go to Settings → Privacy and security → Clear browsing data and delete "Cached images and files". In Safari, go to Settings → Safari → Clear History and Website Data. Reopening lb98 after this is likely to improve performance. If the issue persists, let us know via live chat.
Yes, lb98 runs seamlessly on desktop and laptop in any modern browser — Chrome, Firefox, Edge, or Safari. Live casino and slots games are even more enjoyable on a larger screen. For the best performance, use the latest browser version with JavaScript and cookies enabled.
Still have questions? We are ready to help
lb98's support team is available 24 hours a day, 7 days a week. Chat with us live in Bengali or English, or get in touch by email — however you reach out, you will get a quick response.
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